We committed to protecting the privacy and personal information of our customers and users. This Privacy Policy describes how we collect, use, and disclose personal information in connection with our IT services.
1. Information We Collect
We may collect the following types of information from you:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and security questions.
Usage Data: Information about how you use our services, such as the types of services you use, the frequency of your use, and the content you access.
Device Information: Information about the devices you use to access our services, such as the device type, operating system, IP address, and browser type.
Support Information: Information you provide to us when you request support, such as descriptions of technical problems and diagnostic information.
2. How We Use Your Information
We use your information to:
-For the process and fulfil orders
-Communicate with users about their orders and account
-Provide, operate, and maintain our IT services.
-Send you important information about our services, including updates, security alerts, new products and other updates and support messages.
-Respond to your inquiries and requests for support.
-Improve our services and develop new features.
-Comply with legal and regulatory requirements.
-Prevent fraud and unauthorized access to our site.
-We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who help us operate and improve our services. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
4. Data Retention
We will retain your information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Choices
You have the following choices regarding your information:
Access your information: You can request a copy of the information we hold about you.
Correct your information: You can update or correct your information.
Delete your information: You can request that we delete your information.
Object to processing: You can object to the processing of your information.
6. Data Security
We take data security seriously and use industry-standard encryption technologies to protect your personal information from unauthorized access, use, or disclosure. We also implement physical and procedural safeguards to prevent unauthorized access to our systems.
Delivery Policy:
We provide IT services to customers across the entire country. This policy outlines the terms and conditions related to the delivery of IT services.
1. Service Delivery
We deliver IT services primarily through digital means, including online access, software downloads, or remote installations. Our services are not physical products and do not require traditional shipping methods.
2. Delivery Timeframe
The delivery timeframe for our IT services varies depending on the specific service being provided. Upon receipt of payment and any necessary information or credentials required to commence the service, we will endeavour to deliver the service promptly. Specific delivery timelines will be communicated to the customer during the service ordering process or as agreed upon in the service contract.
3. Delivery Method
Delivery of our IT services is typically conducted electronically. Customers will receive instructions on how to access or utilize the service through email or other electronic communication methods specified during the ordering process. In certain cases, we may provide physical media or documentation, which will be delivered to the customer electronically or via standard mail or courier service.
4. Customer Responsibilities
Customers are responsible for providing accurate and complete information necessary for the delivery of IT services. This includes providing correct contact information and any other details required to facilitate the delivery process. Failure to provide accurate information may result in delays or disruptions to the delivery of services.
5. Shipping Charges
As our services are primarily digital, there are typically no shipping charges associated with the delivery of IT services. However, in the event that physical media or documentation is required and must be shipped to the customer, shipping charges may apply. Any applicable shipping charges will be clearly communicated to the customer prior to completing the order.
Cancellation & Refund Policy:
1. Cancel
We understand that sometimes orders may need to be cancelled or refunded. In such cases, please contact us as soon as possible. In case of order need cancellation for any reason can cancel order within two days after the order/payment, after two days of order the start of project work are not eligible for cancel or refund order.
2. Refund
If order cancelled within two days refunds will be processed within 7 business working days of receiving your cancellation request and will be issued using the original payment method.
If, for any reason you are not completely satisfied with any service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our service and solve it.
Terms & Conditions:
All services listed the website www.creashil.com is offered to the purchaser (CUSTOMER) on the following terms and conditions.
You agree to provide accurate and complete information when placing an order.
You agree to pay for all orders placed through your account, as well as any associated taxes or fees.
You agree not to copy, modify, distribute, or transmit any content from our website without our express written consent.
The COMPANY shall not take any responsibility for any kind of corruption of data at the OWNER site due to media failure / power failure / hardware problem / virus infection or any other reason.
Changes to this Policy:
We reserve the right to update or modify the policy at any time without prior notice. Any changes or revisions will be effective immediately upon posting the updated policy on our website. By utilizing our IT services, you agree to abide by the all policy.
Contact Information:
For any questions or concerns regarding our policy for IT services please contact us:
Office Address:
Office No. 302, 3rd Floor, Radhe Madhav Plaza, Lokmitra Nagar,
Nanded, Maharashtra – 431605
Email: info@creashil.com
Website: www.creashil.com
Mobile No. 7083404098, 9834320251
